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Contact Us

  • Does it work with electric showers?
    It works with electric showers (recommended at least 7.5kw-8.0kw) Compatible brands: Triton, Aqualisa, Mira, Grohe, Creda
  • Will it fit my shower hose?
    The shower head connector is a standard international size and connects to the regular size hose.
  • How often do you have to replace the stones?
    The shower heads are high quality production and will last 2.5-3 years. Some areas have a bad case of limescale that causes a quicker wear out. Nevertheless, the shower head will last around 2.5-3 years in most cases. We recommend soaking the shower head in white vinegar in case it gets clogged with limescale. We are stocking up with replacement stones that will be available in our store soon!
  • What's the difference between Single-Function and Multi-Function?
    The Single-Function has only a single spray setting. The Multi-Function has 3 Spray Settings; Massage, Jetting, and Rainfall all controlled with a knob placed on the top of the shower head.
  • What is the shipping duration?
    North America Free Shipping: 10-21 Business Days Expedited Shipping: 2-7 Business Days United Kingdom & Europe Free Shipping: 14-21 Business Days Expedited Shipping: 4-10 Business Days

Need more ways to contact us? Feeling old school?


Our team is available at the following phone number (click-to-call):

 

 



And if you insist, we are accepting snail mail at:

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IMPORTANT NOTE

Due to COVID-19 restrictions, we are currently unable to offer phone support. Everything else is working as usual, including order processing and shipping.
Our express online customer care continues to work as usual and available to you 24/7.
We will normally reply within a few hours and up to 1 business day, so if you do not hear back from us in 3 days please check your SPAM folder, or try reaching out to us via another channel (for example: if you tried email and didn't hear back yet, try the webform above or message us on social media).
 

Now, more than ever, we're working hard, so you can enjoy your showers. 

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